Return & Refund and Exchange

For full refund the following criteria should be meet.

  • The product should not be damaged or used.
  • The claim for the return should be lodged within 7 days after the delivery date.
  • Discounted or Sale products are also eligible for refund.
  • The returned product should be in original condition, with original packing and with original invoice or receipt.
  • Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address. 
  • Delivery Charges will not be refunded. 
  • Refund requests will be processed within 3 working days after receiving the return products.
  • All returns should be sent to CHARSOLE, City Railway Mall Go Down Road Hashtnagri Peshawar.

Return or Exchange Form

If you wish to return or exchange any portion of your online order, please complete the Return Form and include it with your return shipment.
Don’t have a Return Form?
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